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FAQS

Shipping & Delivery

We ship throughout the United States and Internationally. Standard listed items/orders will be processed and shipped within 1-3 business days.  We will communicate timing on custom orders.

Custom Requests

If you would like an item made with a particular bullet type or brand, please leave us a note when you check out. We will try our best to accommodate your request. If we cannot, we will contact you back to discuss the options available.Also, we love taking bullets that have meaning to you and make them into items you can cherish… first deer, loved one’s military funeral, first time shooting a gun, etc. Email us through our “Contact us” page, and we will contact you to discuss the options you have available.

Returns & Replacements

Within 2 weeks of receiving your bullet jewelry, if you are not pleased, we will refund the price and sales tax. Shipping charges are non-refundable. To receive a refund, include the original packing slip in your return. We recommend you track your package, as we are not responsible for lost packages in the mail.  You will receive a full refund within 3-5 business days after the undamaged item is received.

Please send returns to: 
Ricochet Rounds Designs LLC 
Attn: Returns 
203 Hawthorn Meadows Ct 
O'fallon, Missouri 63366

Do I have to set up an account?  No. Feel free to shop and place you order as a guest. However, by setting up an account you can follow the progress of your order.  

How do I set up an account?  Click on the "My Account" link at the top right of this page and fill out the form.

Do you sell wholesale?  Yes, to approved established retailers. Go to our "How To Become A Retailer" page for more information.